FunkyJackpot Online Casino Privacy Policy

At FunkyJackpot Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our website at funkyjackpot.com. We are committed to handling your data responsibly and in full compliance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this document carefully before using our services.

Who We Are

FunkyJackpot Online Casino is operated by ProgressPlay Limited, a company registered in Malta (company no. C58305), with registered offices at Soho Office, 3A Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Payment processing services are handled by Babaloo Limited, located at 5 Secretary's Lane, Gibraltar GX11 1AA. We hold a licence from the UK Gambling Commission (account number 39335) and a Malta Gaming Authority licence (MGA/B2C/231/2012). As the data controller, we are responsible for determining how and why your personal data is processed.

Information We Collect

Here at FunkyJackpot, we may collect the following categories of personal information about you when you register, log in, or interact with our platform:

Identity data: your full name, date of birth, username, and copies of identification documents submitted during KYC verification
Contact data: email address, phone number, and postal address
Financial data: payment method details, transaction history, deposit and withdrawal records
Technical data: IP address, browser type and version, device identifiers, and session information
Usage data: pages visited, games played, time spent on our platform, and click behaviour
Communications data: records of your interactions with our customer support team via live chat, email, or contact form
Responsible gaming data: any self-exclusion preferences or limits you set through our platform or via schemes such as GAMSTOP

How We Use Your Information

We at FunkyJackpot Online Casino use the personal data we collect for a range of lawful purposes, including:

To create and manage your account and verify your identity in line with our Know Your Customer (KYC) obligations
To process your deposits and withdrawals, including through our payment processing partner Babaloo Limited
To fulfil our legal and regulatory obligations under our UK Gambling Commission and Malta Gaming Authority licences
To provide 24/7 customer support and respond to your queries or complaints
To personalise your experience and inform you about promotions, bonuses, and offers relevant to you
To detect, investigate, and prevent fraud, money laundering, and other unlawful activities
To administer our Rewards Programme, including missions, levels, badges, and point redemption
To improve the performance, security, and functionality of our website and services

Legal Basis for Processing

Our FunkyJackpot platform processes your personal data on the following legal grounds:

Contractual necessity: processing required to provide you with the services you have requested
Legal obligation: processing required to comply with gambling regulations, anti-money laundering laws, and licensing conditions
Legitimate interests: processing for fraud prevention, security monitoring, and service improvement
Consent: where you have given us explicit permission to use your data for specific purposes, such as direct marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on the FunkyJackpot Online Casino website to enhance your browsing experience, analyse site traffic, and deliver relevant content. Cookies are small text files stored on your device when you visit our platform. We use the following types of cookies:

Essential cookies: necessary for the website to function correctly, including maintaining your session after you complete the funky jackpot login process
Analytical cookies: help us understand how visitors interact with our site, which pages they visit, and how they navigate our content
Marketing cookies: used to deliver personalised promotions, including information about our funky jackpot bonus code offers and free spin campaigns
Preference cookies: remember your language and display settings between visits

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our site.

Sharing Your Personal Data

We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers where necessary to operate our business:

Our parent company and group entities within the ProgressPlay network
Payment processors, including Babaloo Limited, to handle your deposit and withdrawal transactions
Game providers such as Evolution, Playtech, Play'n GO, NetEnt, Pragmatic Play, and Games Global for the delivery of casino and live dealer content
Identity verification and KYC service providers
Regulatory and law enforcement authorities, where we are legally required to disclose information
Responsible gaming partners and self-exclusion scheme operators such as GAMSTOP

Data Retention

At FunkyJackpot, we retain your personal data for as long as your account remains active and for a minimum period thereafter as required by applicable laws and regulations. Gambling and financial records are typically kept for a minimum of five years in compliance with anti-money laundering legislation. When your data is no longer required, we securely delete or anonymise it.

International Transfers

Our FunkyJackpot Online Casino infrastructure may involve transferring your personal data to countries outside the United Kingdom or the European Economic Area. Where such transfers occur, we ensure that appropriate safeguards are in place — such as standard contractual clauses approved by relevant authorities — to protect your information to the same standard it receives in the UK or EEA.

Your Rights

We at FunkyJackpot Online Casino respect your rights under data protection law. You have the right to:

Access: request a copy of the personal data we hold about you
Rectification: ask us to correct inaccurate or incomplete data
Erasure: request deletion of your data where it is no longer necessary for us to retain it
Restriction: ask us to limit how we process your data in certain circumstances
Portability: receive your data in a structured, machine-readable format where technically feasible
Objection: object to our processing of your data for direct marketing purposes
Withdrawal of consent: where we rely on your consent to process data, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at customersupport@instantgamesupport.com. For responsible gaming matters, you may also reach us at playerrelationship@instantgamessupport.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data in accordance with the law.

Security of Your Data

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. Our FunkyJackpot platform uses encryption protocols and secure server environments to safeguard all data transmitted through our site, including during the funky jackpot casino login process and all financial transactions.

Children and Minors

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the legal gambling age. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with our support team:

General support: customersupport@instantgamesupport.com
Complaints: complaints@instantgamesupport.com
Responsible gaming: playerrelationship@instantgamessupport.com
Postal address: ProgressPlay Limited, Soho Office, 3A Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta

We are here to help 24 hours a day, 7 days a week via live chat on our website or by email. Your privacy matters to us, and we are committed to ensuring that your experience at FunkyJackpot Online Casino remains safe, transparent, and trustworthy.

Content updated: July 13, 2026